Toshiba VIPedge

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Give Your Business the Edge

One of your most important business assets is your voice communication system. The right system gives you the power to attract customers, increase productivity, save money, enhance your image and improve customer satisfaction.

Whether your business is just getting started or expanding with new locations, communication is key to keeping your customers, employees, and vendors connected.
IPedge Net technology lets you network multiple systems together to dramatically expand capacity and improve integration between decentralized locations.

Collaborate—Communicate—Connect

Toshiba’s powerful Call Manager application lets you combine the capabilities of your computer and Toshiba telephone into one powerful communication tool. Use your mouse to dial, answer, transfer calls, and more—without ever picking up the phone.

CRM integration provides screen pops with programs such as SalesForce.com, Act!®, Microsoft® Outlook™ and more. Use your PC for Chat instant messaging, broadcasting messages to multiple users, and simultaneous Chat sessions. Presence capabilities let users see the current status of co-workers, quickly transmit important information, and best serve customers through an easy and intuitive unified communications interface.

Ease of Use

With its intuitive interface, IPedge couldn’t be easier to use—it matches the way your employees use the telephone. The easy-to-read LCD display features simple instructions and voice mail controls right on the screen, and programmable buttons put your most utilized features one touch away

Voicemail Flexibility

Integrated voice processing applications help you improve customer service by providing callers with instant attention and access to information. Voicemail is built right into the IPedge, with no additional equipment necessary. And it’s flexible, enabling you to tailor your voice processing as needed..